1 hour ticket response
Prompt assistance is our highest duty and this is the reason why we’ve got a team of competent tech support engineers who are ready to provide a quick solution to any question that you could have. Simply send your tech support ticket from the Online Control Panel and we’ll respond within one hour in the worst case scenario. As a matter of fact, we work hard and aim for a twenty–minute technical support ticket response time.
A Premium Customer Service
Each member of our tech support team has lots of years of experience in the Linux shared web hosting services realm and most of them have been with us for at least 5 years. They are all prepared to respond to all your questions in the most professional way possible.
An Easy–to–Navigate Help Center
Included in the Online Control Panel is an easy–to–navigate Help Center section, which offers you a variety of information sources. You can search through a frequently updated knowledgebase featuring web hosting account administration articles and site management articles, check our instructional video tutorials or browse our F.A.Q. repository.
