Support Channels

  • 1 hour ticket response time

  • An Easy–to–Navigate Help Center Section

  • You can find nearly all the answers to your questions in the user–friendly Help Center included in WebHostGo’s Online Control Panel. It offers a vast knowledgebase with regularly asked questions and detailed instructional articles contributed by our professional tech support team.

  • Top quality support service

  • How–To Videos

  • For people who’d rather find out how to resolve a frequently experienced issue by watching a video lesson, we’ve added a compilation of video tutorials to our Online Control Panel. All the how–to videos are short and simple to grasp. They offer visual demonstrations of various site administration tasks.

  • Intuitive help center

  • A 60–Minute Ticket Response Time Guarantee

  • Our semi–dedicated servers are backed up by a 24/7/365 help desk service and feature a sixty–minute response time guarantee. Our competent tech support engineers will be online for you night and day and will sort out any issue that you might possibly stumble upon within maximum 1 hour after the ticket submission. In the majority of cases, an answer will be given to you in less than 20 minutes.